Bitumen FAQs
Most Popular Questions
These are the questions buyers ask us most often about our bitumen grades, packaging, standards, inspection, documents and shipping. If your question is not answered here, our team will be happy to help directly.
About Black Rock Bitumen and Our Products
1. What does BlackRock Bitumen specialize in?
We specialize in exporting premium-quality bitumen from the UAE to clients around the world.
2. Where is BlackRock Bitumen based?
We are headquartered in the United Arab Emirates, with access to major ports for smooth international shipments.
3. What types of bitumen do you supply?
We supply various grades, including 60/70, 80/100, 40/50 penetration grade, polymer-modified bitumen (PMB), and oxidized bitumen. See all bitumen products.
4. Which countries do you export to?
We export globally, including to Asia, Africa, Europe, South America, and the Middle East.
5. Is your bitumen compliant with international standards?
Yes, our bitumen complies with ASTM, EN, and other international specifications depending on your needs.
Quality, Packaging and Orders
6. Can you provide third-party inspection certificates?
Absolutely. We work with leading inspection agencies like SGS, Bureau Veritas, and Intertek.
7. In what packaging options do you supply bitumen?
We offer bulk shipments, new steel drums (150–200 kg), jumbo bags, and bitutainers depending on client needs. Compare drums, jumbo bags and Bitutainers.
8. Do you provide bulk bitumen shipment services?
Yes, we provide bulk shipments via bitumen tankers and bitutainers for large volume orders.
9. How long does it take to process an order?
Order processing typically takes 7–10 working days, depending on product availability and packaging requirements.
10. Can I visit your facility before placing an order?
Of course! We welcome visits to our storage and packaging facilities by prior appointment.
Documents, Terms and Choosing a Grade
11. Which documents come with a shipment?
Each consignment is supported by a certificate of analysis (COA) for the batch, the technical data sheet (TDS) and the material safety data sheet (MSDS), together with the commercial documents your importer needs, such as the commercial invoice, packing list, bill of lading and certificate of origin. Our guide to reading a bitumen COA explains what each line on the certificate means.
12. What delivery terms do you offer?
We quote on FOB, CFR and CIF terms. Tell us your destination port and preferred Incoterm when you request a quote, and we will confirm the shipping options available for your grade and packaging.
13. What payment terms do you accept?
Two methods are commonly used: telegraphic transfer (TT) with a 30% advance and the balance against shipping documents, or a 100% irrevocable, confirmed letter of credit (LC) at sight, subject to bank approval. The terms for each order are confirmed in the commercial offer.
14. Can drums or bags be marked with our own details?
Yes. Marking can be customized based on customer request, for example with your company name, project reference or grade information, so the cargo is easy to identify on arrival.
15. How do I choose the right grade for my climate?
As a general rule, harder grades such as 40/50 or 60/70 resist rutting in hot climates, while softer grades such as 80/100 stay flexible in cooler conditions. Traffic loading and the project specification matter just as much. Read how to choose the right bitumen grade for your climate, or ask our team to check your specification.
16. What information do you need for a quotation?
Send us the grade or standard, the quantity in metric tonnes, the packaging you prefer, the destination port and the Incoterm. If your project follows a tender specification, attach it so we can confirm compliance before quoting. You can reach us through the contact page.
Still Have a Question?
Our team answers technical and commercial questions every day, from grade selection and test methods to packaging and documentation. Browse our bitumen guides or send us your enquiry.